Table service point-of-sale technology has grown to encompass everyone in your restaurant, from the wait staff to the prep team and kitchen staff. With up-to-the-minute table service POS equipment and software, you can keep tabs on orders throughout their entire progression.
This software should be easy-to-use since your wait staff will be using it to take orders. There’s nothing worse than equipment and software which is difficult to use. Therefore, your product should work fast and be user-friendly. Ideally, the kitchen should receive the orders moments after they are taken. This includes bar drinks and appetizers. Customer service is as important as delicious food in the restaurant industry, and table service POS technology can help you achieve a higher level of customer satisfaction than ever before.
Your wait staff should be trained in the delicate art of upselling. Waiters and waitresses should be able to casually mention specials, drinks, appetizers, and desserts which will interest their customers. With the right table service POS, upselling is easier than ever. If increasing the average ticket size sounds appealing to you as a restaurant manager or owner, you should definitely look into the latest table service POS! These systems can also increase your table turnover so you can make more money in the same amount of time.
By streamlining the ordering process, you will also be improving your restaurant’s customer service. With table service POS, waiters will spend less time on the computer inputting orders and more time on the floor meeting the needs of their customers. Drinks get refilled more often and extra napkins are delivered on demand when your wait staff is free to flow around the room to their tables rather than being tied to a computer in the corner or, worse yet, back in the kitchen.
Table service POS is comprehensive enough to help you manage your inventory as well as managing your tables. You can find many products which will provide you with detailed floor plans of your restaurant, status views of the tables, and table alerts to make sure every customer is getting exactly what they need and want. At the same time, your table service software can be keeping a record of inventory being used so you have up-to-the-minute reports anytime you want them.
Other customers are pleased to find out table service software helps them with scheduling as well. You can enter specific details about each employee – hours available or special skills, such as bartending – to make labor scheduling at a glance easier than ever!
To find table service POS products which fit the bill, your best bet is to talk to others in the industry and do your own internet research to find the product which will work best in your restaurant.
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